Privacy Policy

Last Updated: December 15, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, or use our services. This includes:

  • Account information (Name, Email, Agency Name)
  • Staff and Client data you upload (processed on your behalf)
  • Usage data and logs

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages

3. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no system is completely secure.

4. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your information through your account settings or by contacting us.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@carenexus.org.uk.